Kraken
World-leading tech, built just for utilities

Kraken is an AI-powered operating system built specifically for energy, water, and telecommunications utilities. It offers end-to-end products covering customer management, billing, field operations, residential and infrastructure flexibility, and meter data management. The platform is used by over 90 million customer accounts across 30 countries, helping utilities reduce costs, improve customer satisfaction, and accelerate product innovation.
Kraken provides a unified, AI-powered SaaS operating system that integrates billing, meter data management, CRM, field services, and distributed energy resource optimization into a single platform with proven large-scale migration support.
Energy, water, and telco utility companies
Background.
- Status
- launched
- Business model
- unknown
- Company
- Kraken Technologies
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