Kustomer
kustomer.comTurn customer interactions into lasting relationships with intelligent AI CX.
AI Toolscustomer-servicecrmai-agentsomnichannelworkflow-automationcustomer-experiencehelpdesk
About
Kustomer is an AI-powered customer service CRM platform that unifies customer data, conversations, and workflows into a single platform. It enables businesses to deliver personalized, omnichannel support by giving AI agents and human reps full customer context — including order history, loyalty status, and past interactions. The platform also provides actionable insights for CX leaders and supports no-code workflow automation at scale.
Problem
Customer support teams struggle to deliver personalized, context-aware experiences at scale across multiple channels without a unified view of customer data.
For
Customer service teams and CX leaders at mid-to-large businesses
How it works
Kustomer unifies all customer data into a single record and uses AI to automatically surface context, detect intent, route interactions, and assist human agents in real time across every channel.
Business model
subscription
Status
launched
Company
Kustomer