Latchel
The First Fully Customizable Troubleshooting AI for Growing Property Managers

Latchel is a property management maintenance software that combines AI-powered troubleshooting with 24/7 human experts to resolve resident maintenance requests without unnecessary dispatching. It guides residents through step-by-step fixes, equips technicians with upfront information like photos and transcripts, and allows property managers to customize rules and workflows. The platform also offers ancillary resident amenities such as renter's insurance, pest control, air filter delivery, and rewards programs.
Latchel's AI guides residents through troubleshooting steps to resolve issues at intake, escalating to 24/7 human experts when needed, while providing technicians with full context before dispatch.
Property managers and property management companies
Background.
- Status
- launched
- Business model
- subscription
- Company
- Latchel
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