Lime Connect
The AI agent platform that turns customer requests into real results

Lime Connect (formerly Userlike) is an AI-powered customer communication platform that combines chat, email, WhatsApp, and other messaging channels into a single workspace. It enables businesses to automate customer service end-to-end using AI agents connected to CRM, ERP, and other internal systems. Built and hosted in Germany, it is GDPR-compliant and ISO27001-certified, targeting enterprise and mid-market teams across industries like e-commerce, banking, and insurance.
AI agents are trained on website content, help center articles, or documents and connected to business systems to automatically resolve customer requests across chat, email, and WhatsApp.
Enterprise and mid-market businesses seeking to automate customer service and sales communication
Background.
- Status
- launched
- Business model
- subscription
- Company
- Lime Connect
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