Loop Returns
loopreturns.comThe operations platform built for retention
Ecommerce & Marketplacesreturns-managementecommerceshopifypost-purchaseorder-managementexchangesretention
About
Loop Returns is an eCommerce operations platform designed for Shopify and other online retailers to manage returns, exchanges, order editing, tracking, and checkout experiences. It helps brands retain revenue through exchange-first flows, reduce support volume with proactive tracking, and automate operational decisions. The platform serves over 5,000 brands and integrates natively with Shopify as well as other platforms through custom implementations.
Problem
Online retailers struggle to retain revenue and manage customer post-purchase experiences like returns, exchanges, and order changes efficiently.
For
eCommerce brands and Shopify merchants
How it works
Loop integrates directly with Shopify (or other platforms via custom setup) to automate returns, exchanges, tracking, order editing, and checkout coverage, routing customers toward exchanges and reducing manual support.
Business model
subscription
Status
launched
Company
Loop Returns