Narvar
narvar.comIntelligent Personalization
Ecommerce & Marketplacespost-purchasereturns-managementdelivery-trackingretailfraud-preventionai-personalizationcustomer-experience
About
Narvar is a post-purchase experience platform for retailers that handles delivery tracking, returns management, fraud prevention, and customer notifications. Powered by its proprietary AI engine IRIS™, trained on 74 billion consumer interactions annually, it helps brands reduce return fraud, improve delivery accuracy, and retain revenue. The platform integrates with 1,000+ carriers and serves 1,500+ global retail brands.
Problem
Retailers lose significant revenue and customer loyalty due to delivery anxiety, return fraud, and fragmented post-purchase experiences that are costly and hard to manage.
For
Retail brands and ecommerce teams managing post-purchase logistics, returns, and customer experience at scale
How it works
Narvar's IRIS™ AI engine analyzes billions of consumer interactions to automate and personalize post-purchase touchpoints including delivery promises, order tracking, notifications, returns, and fraud detection across a unified platform.
Business model
unknown
Status
launched
Company
Narvar