PolyAI
poly.aiThe enterprise platform where dialog agents get built, run, adapt, and iterate
AI Toolsvoice-aiconversational-aienterprisecustomer-serviceai-agentsdialog-platformnlp
About
PolyAI is an enterprise-grade agentic dialog platform for building and deploying voice AI agents capable of handling complex customer conversations across multiple channels. It offers both a no-code builder for non-technical teams and a developer SDK, both powered by a proprietary model trained on over 1 billion enterprise conversations. The platform includes built-in compliance guardrails covering SOC 2, HIPAA, GDPR, and PCI DSS.
Problem
Enterprises struggle to handle high volumes of complex customer conversations consistently, compliantly, and at scale without large human support teams.
For
enterprise builders and customer engagement teams
How it works
PolyAI provides a full-stack dialog agent platform with a no-code builder and developer SDK, backed by a proprietary model trained on enterprise conversations, to build, deploy, and govern voice and chat AI agents.
Business model
unknown
Status
launched
Company
PolyAI