Refiner
refiner.ioGet spot-on insights from your users with perfectly timed in-app surveys
Marketing & Growthin-app-surveysuser-feedbacknpscsatsaasproduct-analyticsuser-targeting
About
Refiner is a dedicated in-app survey platform designed for web and mobile applications, enabling product and customer experience teams to collect contextual user feedback. It supports highly customizable microsurvey campaigns with advanced user targeting, multi-channel delivery (in-app, email, link), and integrations with tools like Segment, HubSpot, and Zapier. The platform provides reporting dashboards, NPS/CSAT/CES tracking, and AI-powered response tagging to help teams make data-driven product decisions.
Problem
Generic survey tools lack the precise in-app targeting and integration capabilities needed to collect reliable, contextual user feedback at scale.
For
Product, marketing, and customer success teams at SaaS and mobile app companies
How it works
Users embed Refiner via SDK or tag manager, configure survey campaigns with targeting rules based on user traits and behavior, and collect responses that sync automatically to their existing data stack.
Business model
freemium
Status
launched