Twilio
twilio.comThe platform for conversations in the AI era
Ops & Infrasms-apivoice-apicpaascommunication-apisconversational-aiidentity-verificationcustomer-engagement
About
Twilio is a cloud communications platform that provides APIs for SMS, RCS, voice, email, and identity verification, enabling businesses to build customer engagement experiences. It also offers conversational AI capabilities for intelligent self-service and contextual customer interactions. Twilio is widely used by developers and enterprises to power messaging, authentication, and contact center workflows.
Problem
Businesses struggle to build reliable, multi-channel customer communication and engagement infrastructure from scratch.
For
developers and enterprises building customer communication experiences
How it works
Twilio exposes REST APIs and SDKs for SMS, voice, email, and AI-driven conversation flows that developers integrate directly into their applications.
Business model
subscription
Status
launched
Company
Twilio Inc.