Userplane
Resolve support tickets faster with one-click screen recordings
Userplane is a support tool that lets customer-facing teams request one-click screen recordings from users, complete with console logs, network activity, and session data. It integrates natively with Intercom, Zendesk, and Slack, enabling support agents to diagnose issues without lengthy back-and-forth. Sensitive data is automatically blurred and redacted before it reaches any server.
Support agents send customers a one-click link that captures a screen recording along with console logs and network data, then replay it directly within their support tool.
Customer support teams and SaaS companies using tools like Intercom or Zendesk
Background.
- Status
- launched
- Business model
- freemium
Contact
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