Aircall
aircall.ioCustomer communications, evolved with AI that handles customer interactions end to end.
Communicationai-poweredcustomer-communicationscall-centercrm-integrationsmsai-agentsbusiness-phone
About
Aircall is an AI-powered customer communications platform designed for SMBs and enterprise teams. It unifies calls, SMS, and messaging in one workspace while providing AI Assistants for real-time coaching, transcription, and automated CRM updates. The platform also offers AI Agents capable of autonomously resolving routine customer inquiries around the clock.
Problem
Customer service teams struggle to manage multi-channel communications efficiently while keeping CRM data up to date and maintaining consistent quality at scale.
For
SMB and enterprise customer support and sales teams
How it works
Aircall provides a cloud-based phone and messaging platform with native CRM integrations, AI Assistants that coach agents and automate post-call tasks, and AI Agents that handle routine inquiries autonomously.
Business model
subscription
Status
launched
Company
Aircall