Aircall
Customer communications, evolved with AI that handles customer interactions end to end.
Aircall is an AI-powered customer communications platform designed for SMBs and enterprise teams. It unifies calls, SMS, and messaging in one workspace while providing AI Assistants for real-time coaching, transcription, and automated CRM updates. The platform also offers AI Agents capable of autonomously resolving routine customer inquiries around the clock.
Aircall provides a cloud-based phone and messaging platform with native CRM integrations, AI Assistants that coach agents and automate post-call tasks, and AI Agents that handle routine inquiries autonomously.
SMB and enterprise customer support and sales teams
Background.
- Status
- launched
- Business model
- subscription
- Company
- Aircall
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