Gladly
The only AI built for LTV
Gladly is a customer experience AI platform purpose-built for brands that want to grow loyalty, retention, and lifetime value. It combines automated AI-driven support with human agent collaboration across voice, chat, SMS, email, and social channels. Unlike deflection-focused bots, Gladly centers the customer relationship and maintains a lifelong conversation history across every touchpoint.
Gladly uses AI to automatically resolve customer conversations or hand off to human agents, maintaining a unified cross-channel conversation history and allowing business users to configure behavior in plain English.
Customer experience and support teams at consumer brands
Background.
- Status
- launched
- Business model
- unknown
- Company
- Gladly
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