Groove
Simple, powerful ticketing built for growing teams
Groove is a customer support platform that centralizes customer conversations into a shared inbox with ticket management, automation, and AI-powered tools. It helps support teams collaborate, assign, and respond to customer messages efficiently while automating repetitive tasks like routing and tagging. The platform integrates with tools like Slack, Salesforce, and HubSpot to fit into existing workflows.
Groove consolidates customer emails and messages into a shared inbox where teams can assign, tag, automate, and respond to tickets using built-in AI assistance and workflow rules.
Customer support teams at growing companies and startups
Background.
- Status
- launched
- Business model
- freemium
- Company
- Groove
Contact
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