Harmony
Enterprise Service Management That Runs Itself
Harmony is an AI-powered Enterprise Service Management platform that autonomously resolves IT tickets using a workforce of 100+ pre-built AI agents. It continuously learns from tickets and organizational context to auto-generate a dynamic knowledge base in real time. The platform spans IT, HR, Legal, and Finance workflows and integrates with existing ITSM tools.
AI agents autonomously resolve tickets, handle access requests, onboarding, and monitoring tasks by learning from tickets and organizational context to build and apply a dynamic knowledge base.
Enterprise IT teams and service desk managers
Background.
- Status
- launched
- Business model
- unknown
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