Harmony
harmony.ioEnterprise Service Management That Runs Itself
AI Toolsenterprise-service-managementit-automationai-agentsitsmknowledge-basehelpdeskworkflow-automation
About
Harmony is an AI-powered Enterprise Service Management platform that autonomously resolves IT tickets using a workforce of 100+ pre-built AI agents. It continuously learns from tickets and organizational context to auto-generate a dynamic knowledge base in real time. The platform spans IT, HR, Legal, and Finance workflows and integrates with existing ITSM tools.
Problem
IT teams are overwhelmed by repetitive tickets and slow resolution times, leading to wasted time and poor employee experience.
For
Enterprise IT teams and service desk managers
How it works
AI agents autonomously resolve tickets, handle access requests, onboarding, and monitoring tasks by learning from tickets and organizational context to build and apply a dynamic knowledge base.
Business model
unknown
Status
launched