Helpwise
helpwise.ioSmarter customer service made simple
Communicationcustomer-supportshared-inboxhelp-desksmbautomationmulti-channelteam-collaboration
About
Helpwise is a customer service platform designed for small and medium-sized businesses to manage all customer communications from a single shared inbox. It offers automation, team collaboration tools, multi-channel support, and analytics to help support teams resolve queries faster. The platform is available as a web app and on iOS and Android devices.
Problem
Support teams struggle to manage customer communications across multiple channels efficiently and collaboratively.
For
Small and medium-sized business (SMB) customer support teams
How it works
Teams connect their email and other communication channels to a single shared inbox, then use automation and collaboration features to resolve customer queries faster.
Business model
freemium
Status
launched