Kommunicate
kommunicate.ioAutomate customer conversations fast without losing control, CSAT, or sleep.
AI Toolscustomer-supportchatbotai-agentshuman-handoffomnichannelautomationlive-chat
About
Kommunicate is an AI and human customer service automation platform that enables businesses to deploy AI agents across web, WhatsApp, email, and mobile apps. It features built-in human handoff, multi-model AI support (OpenAI, Anthropic, Gemini), and real-time visibility into agent behavior. The platform targets support teams that want to reduce ticket volume while maintaining control over automation quality.
Problem
AI-powered support tools often break on edge cases or lack proper human escalation, causing teams to distrust and disable automation, leading to increased ticket volume and customer churn.
For
Customer support teams at enterprises and fast-growing startups
How it works
Users train an AI agent on their website, help docs, or FAQs, then deploy it across multiple channels; the agent handles routine queries automatically and seamlessly transfers complex or emotional conversations to human agents with full context.
Business model
freemium
Status
launched
Company
Kommunicate