Heap
heap.ioBetter Insights. Faster. Discover everything users do on your site.
Data & Analyticsproduct-analyticsuser-behaviorsession-replayevent-trackingconversion-optimizationdigital-experiencedata-science

About
Heap is a digital product analytics platform that automatically captures every user interaction across web and mobile without requiring manual event tracking. It combines quantitative behavioral data with session replay and AI-powered insights to reveal hidden friction points and opportunities. Now part of Contentsquare, it serves over 10,000 companies looking to improve conversion, retention, and user experience.
Problem
Product teams miss critical user behavior insights because manual event tracking requires engineering effort and leaves gaps in data coverage.
For
product managers and digital teams at mid-to-large companies
How it works
A single code snippet automatically captures every user interaction on any platform, which is then analyzed using data science and AI to surface hidden patterns, friction points, and conversion opportunities.
Business model
subscription
Status
launched
Company
Contentsquare