Richpanel
Hire an AI support team that handles half your tickets
Richpanel is an AI-first customer support platform that autonomously resolves customer tickets including refunds, order tracking, subscription changes, and cancellations across all channels. It combines a full helpdesk with an AI support team trained on a brand's own policies, order history, and data. The platform targets e-commerce teams managing high ticket volumes and guarantees 50% autonomous resolution within 30 days or a full refund.
Richpanel trains an AI on the brand's policies, order history, and past tickets, then autonomously resolves customer inquiries end-to-end while escalating edge cases to human agents.
E-commerce customer support teams managing high ticket volumes across multiple brands
Background.
- Status
- launched
- Business model
- subscription
- Company
- Richpanel Inc.
- Launched
- 2020
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