Yuma AI
yuma.aiScale Ecommerce Customer Service Without Scaling Headcount
AI Toolsecommercecustomer-supportai-agentsshopifyautomationhelpdeskchatbot
About
Yuma AI provides AI-powered agents purpose-built for ecommerce brands, automating customer support tickets, sales upsells, social media responses, and chat interactions. It integrates with Shopify, Gorgias, Zendesk, and 50+ other tools without requiring engineering work. The platform claims up to 89% ticket automation while maintaining high customer satisfaction scores.
Problem
Ecommerce companies struggle to handle high volumes of customer support tickets, social comments, and sales inquiries without continuously growing their support headcount.
For
Ecommerce brands and customer service teams using Shopify and helpdesk tools
How it works
Yuma AI agents plug into existing ecommerce and helpdesk stacks to automatically resolve support tickets, recommend products, respond to social mentions, and handle chat — all without developer setup.
Business model
subscription
Status
launched
Company
Yuma AI