RingCentral
ringcentral.comThe Agentic Voice AI platform to drive customer outcomes
Communicationvoipcontact-centerai-agentsucaasbusiness-communicationsvideo-meetingscall-routing
About
RingCentral is a cloud-based business communications platform used by over 500,000 organizations worldwide. It offers AI-powered voice, messaging, meetings, and contact center solutions through products like RingEX, RingCX, and AI Meetings. Its core offering now centers on Agentic Voice AI agents that automate, assist, and analyze customer interactions end-to-end.
Problem
Businesses struggle to handle customer communications efficiently and consistently across calls, messages, and meetings without missing leads or delivering poor experiences.
For
businesses of all sizes, from small businesses to Fortune 1000 enterprises
How it works
RingCentral provides a cloud platform with AI agents (AIR, AVA, ACE) that automate call routing, capture notes, assist live interactions, and analyze conversations, all deployable via a no-code builder or APIs.
Business model
subscription
Status
launched
Company
RingCentral, Inc.