Sendbird
sendbird.comThe AI customer experience platform for enterprise
AI Toolscustomer-experiencechat-apiai-conciergemessagingomnichannelenterprisecommunications-api
About
Sendbird is an enterprise-grade AI customer experience platform that combines a communications API infrastructure with AI-powered customer engagement tools. It enables businesses to build scalable chat, calls, and messaging features into their applications while also offering an AI concierge (delight.ai) for hyper-personalized customer journeys. The platform powers billions of conversations monthly and supports integrations with CRM tools like Salesforce.
Problem
Enterprises struggle to deliver personalized, scalable customer communication and support across multiple channels
For
Enterprise businesses and developers building customer communication and support experiences
How it works
Sendbird provides communication SDKs and APIs for chat, calls, and messaging alongside an AI concierge layer that automates and personalizes customer interactions throughout the journey
Business model
subscription
Status
launched
Company
Sendbird